Privacy Policy

Effective From: May 15, 2025

Last Updated: May 15, 2025

At ShreeLudo.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website, mobile application, and services.
By accessing or using ShreeLudo.com, you consent to the collection and use of your information as described in this Privacy Policy.

  1. Information We Collect

    1. Personal Information
      • Name
      • Email address
      • Phone number (if provided)
      • Payment details (via third-party gateways)

    2. Non-Personal Information
      • Device type and operating system
      • IP address
      • Game usage data (session duration, scores, activity logs)

  2. How We Use Your Information

    We use your information to:

    • Create and manage your user account

    • Process transactions and provide purchased services

    • Improve gameplay experience and fix bugs

    • Send important service updates and notifications

    • Detect fraudulent or unauthorized activities

    • Provide customer support

    We do not sell or rent your personal data to third parties.

  3. Sharing Your Information

    We may share your data only in the following cases:

    • With trusted third-party payment processors to complete your purchase

    • With service providers for technical, hosting, or communication services

    • To comply with legal obligations or protect rights and safety

    All service providers are contractually obligated to protect your data.

  4. Cookies and Tracking Technologies

    We may use cookies and similar technologies to:

    • Store user preferences

    • Track game performance and user engagement

    • Improve our website’s usability

    You can control cookie settings through your browser at any time.

  5. Data Retention

    We retain your personal data as long as your account is active or as needed for legal or operational purposes. After termination, we may retain limited data for backup, compliance, and fraud prevention.

  6. Data Security

    We implement industry-standard security practices to protect your data, including:

    • Encrypted connections (HTTPS)

    • Secure servers and firewalls

    • Access control and regular audits

    However, no method of transmission over the internet is 100% secure.

  7. Children’s Privacy

    ShreeLudo.com is not intended for children under the age of 13. We do not knowingly collect personal information from anyone under this age. If we become aware of such data, we will promptly delete it.

  8. Your Rights

    Depending on your location, you may have the right to:

    • Access the personal data we hold about you

    • Request correction or deletion of your data

    • Opt-out of marketing communications

    • Withdraw consent at any time

    To exercise these rights, contact us at support@shreeludo.com.

  9. Changes to this Policy

    We may update this Privacy Policy from time to time. Changes will be posted here with the updated effective date. Continued use of our services after changes means you accept the updated policy.

  10. Contact Us

    If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact: support@shreeludo.com